➡️Introduction

Do you, or your colleagues know how the law that protects you when you are at most risk of violence? Are you able to assess to prevent the risk? Are you prepared to deal with the risk? Are you managing your duty of care to your staff and your patients in
respect of safely managing aggressive patients?

This workshop will provide key staff with a firm understanding in how they are best preventing, managing and dealing with patients who pose risk through aggressive and abusive approaches and subsequently the course will aid the partnership liability in their duty of care. In days where more aggression towards our teams are evident, this is a must course for managers to be attending.

Aims

To provide staff with confidence in their knowledge of their lawful rights to protect themselves against aggression, violence or the threat of violence whilst alsounderstanding the importance of pre-planning to prevent the risk.

This course will help you stay safe within the rules of the law!

Learning Outcomes

By the end of the workshop staff and employers alike will have:

• A firm understanding on how to manage aggression within the workplace by introducing effective de-escalation strategies
• A clear understanding and confidence in how the law protects staff or patients who are under threat of abuse or violence
• Gathered information that will enable you to manage and deescalate situations of threat and or violence within the workplace lawfully by having the ability to recognise signs and triggers to escalating violent behaviour
• To firmly understand the prevention considerations that will support your staffs ability to mitigate the risk.

This workshop is suitable for anyone that may come into contact with patients who are abusive, aggressive or potentially violent.

💷NfP Members £60 / Non Members £105