➡️This course relating to the management of diversity, equality and inclusion within the workplace is unique in it provides opportunity for learning across four key areas of current ED&I risk, those being:

• General understanding of equality, diversity and inclusion in the workplace
• Effective management of these risks within a health and social setting
• The introduction of ‘unconscious bias’
• The safe management of ED&I in respect of LGBTQ+ communities

At the conclusion of this workshop, we are confident that practice management and primary
care staff, will have better understanding of these key knowledge areas.

Learning Outcomes
By the end of this course, you will have gained understanding in respect of:

• Recognising lawful and unlawful behaviours as described by the Equality Act 2010.
• Recognising the nine protected characteristics and understand how to promote equality and diversity of the characteristics in a health or social care setting.
• Having awareness of the duties placed on health and social care providers to eliminate discrimination, harassment and victimisation.
• Understanding the responsibilities of employers and managers in regard to ensuring equality and diversity in recruitment and day-to-day work practices.
• Understanding what is meant by discrimination, harassment, victimisation and bullying, how to avoid them, and how to report these behaviours.
• Recognising where personal changes to behaviour can be made in order to ensure equality between colleagues and service users.
• Explaining how LGBTQ+ rights are protected under the Equality Act 2010 and the Gender Recognition Act 2004.
• Defining key LGBTQ+ terminology and use appropriate language in and outside the workplace.
• Explaining the meaning of gender variance and gender diversity.
• Adopting a zero-tolerance approach to bimisia, homomisia and transmisia in and outside of the workplace.
• Establishing the difference between unconscious bias, prejudice and stereotyping to support in recognition

This workshop is suitable for any professionals in Primary Care