➡️Aim

To provide a comprehensive introduction to listening skills in primary care settings

Objectives
By the end of the session, you will:
• Have been introduced to the skill of active listening and had the opportunity to practise these skills
• Understand how to apply active listening skills in a primary care setting
• Understand the importance of active listening skills as a foundation for compassionate understanding
• Know how to use these skills as a basis for forming effective and appropriate professional relationships with patients and colleagues
• Have considered the use of these listening skills as a pre requisite for signposting.

This workshop is suitable for: Reception staff and Care Navigators

💷 Fees: Members £60 / Non Members £105