➡️Aim:
The aim of this workshop is to equip managers with the knowledge, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence;  employees who are disruptive and employees who display a negative attitude.
Programme:

During the workshop we will cover:
• Why we need to manage challenging situations
• How to give effective feedback – a model that can be applied in any situation
• How to identify an employee not performing in their role
• How to start an informal performance management process, using a Performance Improvement Plan
• How to effectively manage employees with high levels of short-term absence
• What you can and cannot do as an employer
• Managing employees who are disruptive and display a negative attitude
• Understanding motivations
• Applying a ‘firm but fair’ management style

Workshop format:
The format will be informal and participative – everyone has an important contribution to make to the discussions.
A typical workshop will cover:
• Management theory and research input from the trainer
• Learning from our shared experiences
• Small group work to discuss and share ideas

Suitable for:  Team leaders, line managers and supervisors

💷Fees

Members £65 / Non Members £115