Aim

The aim of this workshop is to equip managers with the knowledge, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude.

Who should attend the workshop

• Team leaders, line managers and supervisors

Learning outcomes

During the workshop we will cover:

• Why we need to manage challenging situations
• How to give effective feedback – a model that can be applied in any situation
• How to identify an employee not performing in their role
• How to start an informal performance management
• process, using a Performance Improvement Plan
• How to effectively manage employees with high levels of short-term absence
• What you can and cannot do as an employer
• Managing employees who are disruptive and display a negative attitude
• Understanding motivations
• Applying a ‘firm but fair’ management style

Workshop format

The format will be informal and participative – everyone has an important contribution to make to the discussions.

A typical workshop will cover:

• Management theory and research input from the trainer
• Learning from our shared experiences
• Small group work to discuss and share ideas

Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop.

This workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.