➡️ Aim

Performance can drop for many reasons. One of the key questions you need to answer before starting any formal management procedure
is whether under performance is because the employee ‘can’t do’ their job, or they ‘won’t do’ it.

The first is a question of skill, the latter is a matter of will.

This workshop focuses on the former and supports managers in building an effective performance management process including how to address performance informally in the first instance and creating the foundation of the formal process.

Learning outcomes:

By the end of the workshop participants will know how to:

• Explain their role in managing the performance of their team
• Describe the key stages in the performance management process
• Use the performance management skills and techniques practice to create a development plan
• Develop techniques to address poor performance
• Review the challenges that face them within their specific team
• Follow an action plan of their key development points

Workshop format:

The format will be informal and participative – everyone has an important contribution to make to the discussions.

A typical workshop will cover:

• Management theory and research input from the trainer
• Learning from our shared experiences
• Small group work to discuss and share ideas

This course is suitable for: Line managers and supervisors

💷NfP Members £65 / Non Members £110