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Red Flag Training for Receptionists / Care Navigation
October 30 @ 9:30 am - 10:30 am£30 – £75
This workshop is suitable for: Reception & Care Navigation Staff
To be aware of scenarios needing urgent attention when triaging patients by telephone or interacting with patients at the front desk.
- To increase receptionists and care navigation staff’s confidence in dealing with patients that are unwell
- To ensure that clinically urgent scenarios are identified promptly and take the right action
- What are red flag scenarios?
- How do they present?
- What action should receptionists / care navigators take?
⭐ This is an interactive session involving lots of discussion and sharing experiences. We will look at scenarios enabling staff to increase confidence in dealing with those urgent situations ⭐ to facilitate this:
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