➡️Learning Outcomes / Workshop Objectives:

To be aware of scenarios needing urgent attention when triaging patients or interacting with patients at the front desk.

Objectives:

To increase receptionists and care navigation staff’s confidence in dealing with patients that are unwell.

To ensure that clinically urgent scenarios are identified promptly and take the right action.

Course Content:

• What are red flag scenarios?
• How do they present?
• What action should receptionists / care navigators take?

This workshop is suitable for: Reception staff/Care Navigators

💷NfP Members £35 / Non-Members £80