➡️Workshop objectives:
The array of tests and investigations now available to patients makes for interesting conversations with non-clinical staff when asking and receiving results. The aim of this course is to provide these staff with an understanding of the range of tests performed in General Practice or to
which General Practice has access in secondary care, their purpose, results format and to offer suggestions about procedures for advising patients of their results.

Agenda:
• Reasons for requesting particular tests or investigations
• Where these dovetail with the Quality and Outcome Framework
• What the tests or investigations involve for the patient
• Value ranges where applicable and usual timings for receipt of results in General Practice
• Suggested procedures for ensuring confidentiality, accurate reporting to patients, within permitted frameworks and Standard Operating Procedures for staff.

This workshop is suitable for: All admin staff and managers

💷NfP Members £45 / Non Members £90