BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Gloucestershire Primary Care Workforce Centre - ECPv6.16.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Gloucestershire Primary Care Workforce Centre
X-ORIGINAL-URL:https://glosprimarycare.co.uk
X-WR-CALDESC:Events for Gloucestershire Primary Care Workforce Centre
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260401T080000
DTEND;TZID=Europe/London:20260902T170000
DTSTAMP:20260611T191708
CREATED:20260127T123624Z
LAST-MODIFIED:20260127T124013Z
UID:10001484-1775030400-1788368400@glosprimarycare.co.uk
SUMMARY:Nurturing Compassionate and Inclusive NHS Cultures
DESCRIPTION:NHSE are offering a flexible online course for those working to create compassionate and inclusive cultures in health and social care through collective leadership. \nAre you:  working in\, or with\, health or social care? Enthusiastic about improving the culture within your team\, organisation or system for the benefit of you\, your colleagues and the patients and communities you serve? Please click here to find out more about the course\, and if interested you can register for the quarter you wish to start: \n\nJanuary 2026 –course runs from 1 January to 31 March 2026\nApril 2026 – course runs from 1 April to 30 June 2026
URL:https://glosprimarycare.co.uk/cpd-training-events/nurturing-compassionate-and-inclusive-nhs-cultures
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/04/lina-trochez-ktPKyUs3Qjs-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260612T130000
DTEND;TZID=Europe/London:20260612T140000
DTSTAMP:20260611T191708
CREATED:20260608T102048Z
LAST-MODIFIED:20260608T102048Z
UID:10001659-1781269200-1781272800@glosprimarycare.co.uk
SUMMARY:Carers Week 2026- Data in GP Practices
DESCRIPTION:This year Carers Week will take place between 8th – 14th June 2026 and the theme this year is: “Building Carer Friendly Communities”. \nPlease join Lizzie Eden and Sarah Sims from Dorset NHSFT as they share their SystmOne General Practice Unpaid Carer template project.  They will explore how the template supports practices to improve the identification and support of unpaid carers in Dorset GP practices. \nThe session will: \n\n\nIntroduce the SystmOne Unpaid Carer Template and its purpose\nWalk through how the template works in practice.\nShare practical tips for embedding it into routine GP workflows\nHighlight how the template supports the Carers Quality Markers\, PCN priorities and population health approaches\nExplore how improved recording can strengthen signposting\, referrals and local carer partnerships\n\n\nRegistration closes on Thursday 11th June at 5:00pm: \nCarers Week 2026- Data in GP Practices Session | NHS England Events
URL:https://glosprimarycare.co.uk/cpd-training-events/carers-week-2026-data-in-gp-practices
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/09/Social-Prescribing-Link-Worker-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T093000
DTEND;TZID=Europe/London:20260617T120000
DTSTAMP:20260611T191708
CREATED:20260423T131629Z
LAST-MODIFIED:20260423T133153Z
UID:10001587-1781688600-1781697600@glosprimarycare.co.uk
SUMMARY:Confident & Positive Patient Communication in Primary Care
DESCRIPTION:This practical workshop helps primary care teams understand how NHS changes and rising patient expectations affect everyday patient interactions. Participants explore how perceptions\, assumptions and the impact of change can influence communication and patient experience. The session explores practical skills such as positive language\, empathy and assertiveness to help staff communicate clearly\, guide patients effectively and hold boundaries professionally. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/confident-positive-patient-communication-in-primary-care/2026-06-17
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/04/Development-Pathway-Logo_pngV1.png
ORGANIZER;CN="Gloucestershire Primary Care Training Hub":MAILTO:glicb.pcwc@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T093000
DTEND;TZID=Europe/London:20260617T163000
DTSTAMP:20260611T191708
CREATED:20260526T110310Z
LAST-MODIFIED:20260526T110310Z
UID:10001639-1781688600-1781713800@glosprimarycare.co.uk
SUMMARY:Pulse Virtual: Women's Health\, Urology and Dermatology
DESCRIPTION:Pulse Virtual: Women’s Health\, Urology and Dermatology\, is a free online event for GPs and primary care clinicians taking place on 17-18 June. \nThis free virtual event will give you the latest clinical updates across key areas\, with flexible access so you can join from your clinic or home. \nHere’s a preview of what you can expect: \n\nfibromyalgia: modern approaches to management and treatment\nBreast screening and guidance on GP referrals\nTop 5 women’s health consultations GPs find tricky\nSpotting skin cancer early: practical guidance for GPs\nRash decisions in eczema: getting diagnosis and management right in primary care\nCases that catch us: dermatology pitfalls in primary care\n\nLike what you see? Secure your free place here>> \nAs with all Pulse Virtual events\, you’ll also benefit from: \n\nEarn up to 10.5 CPD hours\nLive Q&A with leading clinicians\nOn-demand access to catch up on sessions you miss\n\nThere’s no obligation to attend every session across the two days. Just drop in and out as your schedule permits.
URL:https://glosprimarycare.co.uk/cpd-training-events/pulse-virtual-womens-health-urology-and-dermatology/2026-06-17
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/04/lina-trochez-ktPKyUs3Qjs-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T130000
DTEND;TZID=Europe/London:20260617T150000
DTSTAMP:20260611T191708
CREATED:20260602T103514Z
LAST-MODIFIED:20260602T103514Z
UID:10001653-1781701200-1781708400@glosprimarycare.co.uk
SUMMARY:Preventing and responding to measles outbreaks in the community
DESCRIPTION:Preventing and responding to measles outbreaks in the community – Wednesday 17th June 13:00 – 15:00 \nJoin us for the second national webinar in the series of three which aims to bring together colleagues from the NHS\, UKHSA\, local authorities\, voluntary sector and community organisations to explore the latest evidence on tackling health inequalities in vaccinations and reducing the burden of vaccine-preventable disease. This webinar will share practical insights from responding to measles outbreaks in the community and highlight effective approaches to increasing uptake in underserved communities\, including approaches to building trust and improving access. \nThe webinar will be chaired by Caroline Temmink\, Director of Vaccinations\, NHS England. \nWhat will be the webinar cover? \nPart 1: Understanding inequalities and the evidence base \nHear from UKHSA colleagues on: \n\nMeasles epidemiology and the ongoing risk of outbreaks\nNational strategies\, including the measles and rubella elimination strategy\nThe Measles\, Mumps\, Rubella and Varicella (MMRV) programme\nFindings from the National Immunisation Programme Health Equity Audit\nEvidence on ‘what works’\, including NICE guidance and WHO Tailoring Immunisation Programmes (TIP) approaches\n\n Part 2: Spotlight on community engagement approaches \nLearn from colleagues who will share national and local examples\, including: \n\nLessons from the response to a rapidly escalating measles outbreak in Enfield\nApproaches to building trust through participatory methods and co-production\nPractical ways to improve access through tailored engagement\, communication\, and service delivery\n\nThe webinar will be concluded with a Q&A session and key reflections from the Chair. \nWho should attend? \nThis session is ideal for colleagues working in the following teams: \n\nRegional NHS and UKHSA EPRR Teams\nNHSE Screening and Immunisation Teams\nUKHSA Health Protection Teams\nICB and Office of Pan-ICB Commissioning staff working on Immunisations\nPrimary Care Health Professionals\nCommunity IPC Leads\nLocal Authority Public Health Teams working on Children and Young People’s Immunisations\nSchool-Aged Immunisation Service Providers\nCommunity advocacy groups\, colleagues working in health equity and community engagement\n\nPlease book: Preventing and responding to measles outbreaks in the community | NHS England Events
URL:https://glosprimarycare.co.uk/cpd-training-events/preventing-and-responding-to-measles-outbreaks-in-the-community
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2023/04/Immunication-masterclasses-featured-image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T130000
DTEND;TZID=Europe/London:20260617T160000
DTSTAMP:20260611T191708
CREATED:20260526T102117Z
LAST-MODIFIED:20260526T102117Z
UID:10001603-1781701200-1781712000@glosprimarycare.co.uk
SUMMARY:Introduction to GP Contracts  & Payments
DESCRIPTION:➡️Introduction \nThis half-day session is designed to help new managers (or refresh managers who have been in post a while!) on all topics GMS – especially those which relate to income – never has it been moreessential to understand all income streams in Primary Care and ensure you have robust processes in place to claim for all services delivered. \nThis session covers:\n• GMS contract Global sum\n• QOF & Prevalence Income\n• Enhanced services (DES/LES)\n• CQRS\n• PCSE\n• PCN\n• Contracts & ARRS\n• FP34D claims\n• Building costs & Reimbursements\n• Private Income \nThis session is suitable for: Any partner or manager new to management\, deputy/assistant looking to develop skills\, or Practice Manager\, Business Manager\, or Finance Manager looking for a refresher. \n💷Fees \nMembers £85 \nNon members £130
URL:https://glosprimarycare.co.uk/cpd-training-events/introduction-to-gp-contracts-payments
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Business Managers,GP Partners,Practice Managers
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T133000
DTEND;TZID=Europe/London:20260617T163000
DTSTAMP:20260611T191708
CREATED:20260526T102159Z
LAST-MODIFIED:20260526T102159Z
UID:10001602-1781703000-1781713800@glosprimarycare.co.uk
SUMMARY:Understanding Medical Terminology
DESCRIPTION:➡️Introduction\nAn understanding of medical terminology is essential for non-clinical staff\nworking in General Practice.\nThis session has been specifically designed for all non-clinical staff who encounter\nmedical terminology in the course of their work e.g. Admin Staff\, Receptionists\,\nHCAs.\nAims & Objectives\nBy the end of this session Candidates be able to decipher medical terms and\nabbreviations and understand how words are formed.\nLearning Outcomes\nCandidates will have increased their knowledge of medical terminology. \nAgenda \n\nWhy do we need medical terminology\nA fundamental understanding of the body structure and systems\nMedical terminology – component parts – prefixes\, root words\, suffixes\nCommonly used prefixes\, roots words\, suffixes\nCommonly used abbreviations and medical symbols\nTerminology associated with various diseases\nTerminology associated with Gynaecology and Cardiology\n\nThis interactive session will include group discussion of scenarios and sharing experiences \nThis workshop is suitable for: Non-Clinical Staff \n💷Fees \nMembers £65 \nNon members £110
URL:https://glosprimarycare.co.uk/cpd-training-events/understanding-medical-terminology
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Administrators,Care Coordinators,Practice Managers
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/05/Terminology.png
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T093000
DTEND;TZID=Europe/London:20260618T163000
DTSTAMP:20260611T191708
CREATED:20260526T110310Z
LAST-MODIFIED:20260526T110310Z
UID:10001640-1781775000-1781800200@glosprimarycare.co.uk
SUMMARY:Pulse Virtual: Women's Health\, Urology and Dermatology
DESCRIPTION:Pulse Virtual: Women’s Health\, Urology and Dermatology\, is a free online event for GPs and primary care clinicians taking place on 17-18 June. \nThis free virtual event will give you the latest clinical updates across key areas\, with flexible access so you can join from your clinic or home. \nHere’s a preview of what you can expect: \n\nfibromyalgia: modern approaches to management and treatment\nBreast screening and guidance on GP referrals\nTop 5 women’s health consultations GPs find tricky\nSpotting skin cancer early: practical guidance for GPs\nRash decisions in eczema: getting diagnosis and management right in primary care\nCases that catch us: dermatology pitfalls in primary care\n\nLike what you see? Secure your free place here>> \nAs with all Pulse Virtual events\, you’ll also benefit from: \n\nEarn up to 10.5 CPD hours\nLive Q&A with leading clinicians\nOn-demand access to catch up on sessions you miss\n\nThere’s no obligation to attend every session across the two days. Just drop in and out as your schedule permits.
URL:https://glosprimarycare.co.uk/cpd-training-events/pulse-virtual-womens-health-urology-and-dermatology/2026-06-18
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/04/lina-trochez-ktPKyUs3Qjs-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T130000
DTEND;TZID=Europe/London:20260618T140000
DTSTAMP:20260611T191708
CREATED:20260311T154607Z
LAST-MODIFIED:20260311T154607Z
UID:10001547-1781787600-1781791200@glosprimarycare.co.uk
SUMMARY:PATH - Chronic Oedema Assessment
DESCRIPTION:PATH – Chronic Oedema Assessment \nUnderstanding Chronic Oedema – This module provides an overview of the structure and function of the lymphatic and vascular system\, highlighting their roles in lower limb health. It also introduces the 6 S Assessment framework\, guiding clinicians through a systematic approach to evaluating lower limb conditions and identifying appropriate care. \nPlease ensure you have completed the following before the session: \n\nRegister on PATH: Click here to register\nComplete the Baseline Questionnaire: Click here to complete
URL:https://glosprimarycare.co.uk/cpd-training-events/path-chronic-oedema-assessment
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/05/Virtual-Event-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T133000
DTEND;TZID=Europe/London:20260618T163000
DTSTAMP:20260611T191708
CREATED:20260526T102043Z
LAST-MODIFIED:20260526T102043Z
UID:10001604-1781789400-1781800200@glosprimarycare.co.uk
SUMMARY:Legionella Awareness
DESCRIPTION:Comprehensive Preparation for Delegates  \nThis Legionella Awareness online training course is meticulously crafted to equip delegates with a thorough understanding of the risks associated with legionella bacteria and to provide practical tools for managing and mitigating those risks effectively. Below\, you will find an\nexpanded overview of the training’s structure and goals\, giving you a clear picture of what to expect and how each component will benefit your professional responsibilities. \n➡️Introduction\nThis session introduces delegates to the nature of legionella bacteria\, the environments in which they thrive\, and the health risks they pose\, most notably\, Legionnaires’ disease. Emphasis is placed on real-world case studies\, recent outbreaks\, and the importance of robust control measures within water systems. The introduction will also explain why awareness is crucial within facilities management and healthcare. \nAims & Objectives\n• Review key legislation on legionella control:\n• Gain insight into the legal framework governing legionella risk management\, including the Health and Safety at Work Act\, the Control of Substances Hazardous to Health (CoSHH) Regulations\, and Approved Code of Practice L8 (ACoP L8). The session will detail the legal obligations for organisations and what compliance looks like in practice.\n• Define the responsibilities of employers and employees:\n• Understand who is accountable and for what\, from board-level duty holders to operational personnel. Delegates will be shown how responsibility is shared\, what due diligence involves\, and how to foster a culture of safety and vigilance within their teams.\n• Identify major hazards\, including sources of legionella\, temperature factors\, and health implications:\n• Learn to recognise system vulnerabilities\, such as cooling towers\, hot and cold water systems\, and decorative fountains\, where legionella can proliferate. We’ll cover temperature ranges conducive to bacterial growth\, the role of biofilm\, and the symptoms and severity of Legionnaires’ disease and Pontiac fever. \n• Outline the stages of risk assessment and the development of a written scheme:\n• Step through the risk assessment process: identifying hazards\, evaluating risks\, recording findings\, and implementing corrective actions. Delegates will see examples of written schemes for controlling legionella\, understanding what makes documentation effective and audit-ready.\n• Discuss methods for controlling legionella:\n• This includes managing water temperatures\, preventing stagnation\, choosing materials resistant to bacterial colonisation\, maintaining cleanliness of systems\, implementing chemical or physical water treatment\, and verifying the effective operation of processes through monitoring and testing. \nLearning Outcomes\nBy participating in this course\, delegates will be able to:\n• Pinpoint critical areas for attention regarding legionella safety:\n• Develop a discerning eye for risk “hotspots” within your organisation’s water systems and processes\, prioritising interventions that will have the greatest health and compliance impact.\n• Develop an action plan to reduce the risk of Legionnaires’ disease:\n• Use practical templates and industry best practices to create a tailored action plan\, ensuring ongoing review and effective crisis response in the event of a suspected legionella case.\n• Evaluate and improve existing monitoring procedures:\n• Learn how to assess the effectiveness of current measures\, implement continuous improvement cycles\, and use monitoring data to drive decision-making and compliance reporting.\n• Communicate the significance of legionella control strategies to others effectively:\n• Discover strategies for raising awareness among staff\, contractors\, and visitors\, including the use of signage\, briefings\, and staff handbooks. Delegates will also practice clear reporting and escalation protocols to ensure information flows smoothly within their organisations. \nAt the completion of this training\, you will be equipped with the knowledge\, confidence\, and practical tools to safeguard your workplace against legionella risk and ensure ongoing compliance with all relevant legislation. You are not only protecting public health but supporting a culture of safety and responsibility across your organisation. \nThis workshop is suitable for: Practice Managers\, Lead GP for premises and H&S\, anyone tasked with overseeing legionella safety in their organisation\, H&S representatives seeking legionella knowledge. \n💷Fees \nMembers £65 \nNon Members £110 \n  \n  \n 
URL:https://glosprimarycare.co.uk/cpd-training-events/legionella-awareness
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Practice Managers
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/05/Health-and-Safety-1.png
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260619T091500
DTEND;TZID=Europe/London:20260619T160000
DTSTAMP:20260611T191708
CREATED:20260506T170319Z
LAST-MODIFIED:20260506T170319Z
UID:10001616-1781860500-1781884800@glosprimarycare.co.uk
SUMMARY:Oliver McGowan Tier 2 Face to Face Training -  Shire Hall\, Chambers 
DESCRIPTION:Primary Care Colleagues are invited to register for a place on this in- Person Training Session\, via the Learning Management System. \nPrior to booking a place on an in person session\, attendees are required to register for an LMS account and either – \ncomplete part one of the Training (e-learning) via the LMS or\nconfirm completion of part 1 via an alternative platform during registration \nDetails of how to sign up and book training via the LMS have been circulated to Practice Managers and we would encourage individuals to speak with them in the first instance. \nPlease note this training is only available to colleagues working within Primary Care\, in the One Gloucestershire System. \nAvailability of sessions changes frequently\, with new sessions being added regularly\, so we recommend checking the latest information\, including all available dates and times via the LMS.
URL:https://glosprimarycare.co.uk/cpd-training-events/oliver-mcgowan-tier-2-face-to-face-training-shire-hall-chambers-20
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2025/12/OM-edited-2-e1763481426177-eeMaNk.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260623T093000
DTEND;TZID=Europe/London:20260623T120000
DTSTAMP:20260611T191708
CREATED:20260423T131629Z
LAST-MODIFIED:20260423T133153Z
UID:10001588-1782207000-1782216000@glosprimarycare.co.uk
SUMMARY:Confident & Positive Patient Communication in Primary Care
DESCRIPTION:This practical workshop helps primary care teams understand how NHS changes and rising patient expectations affect everyday patient interactions. Participants explore how perceptions\, assumptions and the impact of change can influence communication and patient experience. The session explores practical skills such as positive language\, empathy and assertiveness to help staff communicate clearly\, guide patients effectively and hold boundaries professionally. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/confident-positive-patient-communication-in-primary-care/2026-06-23
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/04/Development-Pathway-Logo_pngV1.png
ORGANIZER;CN="Gloucestershire Primary Care Training Hub":MAILTO:glicb.pcwc@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260623T133000
DTEND;TZID=Europe/London:20260623T163000
DTSTAMP:20260611T191708
CREATED:20260526T101940Z
LAST-MODIFIED:20260526T101940Z
UID:10001605-1782221400-1782232200@glosprimarycare.co.uk
SUMMARY:Leading Through Effective Change
DESCRIPTION:➡️Introduction \nIn this workshop\, the focus will be placed on how best to introduce sustainable\, effective change to general practice. Leading through change requires transparent communication\, active empathy\, and structured\, visible leadership. Key approaches include building a shared vision; fostering employee engagement; modelling new behaviours; and creating short-term wins to maintain momentum. Effective leaders must also address the “why” behind the change; provide necessary training; and support emotional resilience. This workshop introduces tried and tested methods to apply/effect good change into general practice. \nCourse Content:\nThrough this workshop we will cover key approaches including:\n• How to best apply transparent and constant change-based communication.\n• The needs and benefits relating to empathy and support in the context of change.\n• How to best ‘Model the Change’.\n• The creation and development of a ‘Shared Vision’ to provide value to the change process.\n• The gains that can be realised through focusing on Short-Term Wins:\n• The benefits gained by the proactive approach to the removal of barriers. \nThe session will also introduce key change management models including:\n• Kotter’s 8-Step Change Model.\n• Prosci’s ADKAR Model.\n• Lewin’s Change Management Model.\n• McKinsey 7-S Framework: Kubler-Ross Five-Stage Model.\n• PDCA Cycle (Plan-Do-Check-Act).\n• Nudge Theory.\n• Kaizen. \nIntended learning outcomes:\nThe workshop intends that on the conclusion of the session\, each delegate will:\nü Have better understanding of key ‘change’ approaches.\nü Have greater confidence in when\, how and why to introduce such approaches/models. \nThis course is suitable for: Practice managers\, business managers and partners \n💷Fees \nMembers £60 \nNon Members £105
URL:https://glosprimarycare.co.uk/cpd-training-events/leading-through-effective-change
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Business Managers,GP Partners,Practice Managers
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T084500
DTEND;TZID=Europe/London:20260624T161500
DTSTAMP:20260611T191708
CREATED:20251223T175715Z
LAST-MODIFIED:20251223T175715Z
UID:10001444-1782290700-1782317700@glosprimarycare.co.uk
SUMMARY:Bandaging Practical Training - The Group Room Forest of Dean Hospital
DESCRIPTION:To Book your Practical training please contact the below email stating the dates you wish to attend\nLearning@ghc.nhs.uk \nFor more information call 0300 4218104  \n**Please note you must have completed the relevant e-learning prior to attending practical sessions and you will be asked for proof of this on the day***
URL:https://glosprimarycare.co.uk/cpd-training-events/bandaging-practical-training-the-group-room-forest-of-dean-hospital-2
CATEGORIES:Nurses,Nursing Associates,Prescribing Nurses,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/12/wound-scaled-etN0pP.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T093000
DTEND;TZID=Europe/London:20260624T120000
DTSTAMP:20260611T191708
CREATED:20260423T132037Z
LAST-MODIFIED:20260423T133244Z
UID:10001590-1782293400-1782302400@glosprimarycare.co.uk
SUMMARY:Mindset Matters
DESCRIPTION:Developing mindset strategies and new habits that enhance patients’ experiences by increasing confidence and staying calm under pressure. We introduce practical tools to help staff pause\, choose their response and reflect on what works. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/mindset-matters/2026-06-24
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/04/Development-Pathway-Logo_pngV1.png
ORGANIZER;CN="Gloucestershire Primary Care Training Hub":MAILTO:glicb.pcwc@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T100000
DTEND;TZID=Europe/London:20260624T120000
DTSTAMP:20260611T191708
CREATED:20240722T094307Z
LAST-MODIFIED:20260224T092533Z
UID:10001512-1782295200-1782302400@glosprimarycare.co.uk
SUMMARY:HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
DESCRIPTION:Frustrated by underperforming team members and unsure how to turn it around effectively? \nIn this workshop\, we address the crucial skill of effectively handling underperformance in the workplace. This concise yet comprehensive session is tailored for line managers\, covering essential strategies from initiating informal discussions to understanding the formalities of the dismissal process. We focus on providing practical tools and legal insights to help you confidently support staff improvement and make informed decisions when you need to progress to a formal process. \nThis short workshop will help you as a line manager to: \n\nKnow how to initiate informal discussions with staff\nUnderstand the legal framework you must follow\nLearn from the experts about tips and techniques to make the process as easy as possible.
URL:https://glosprimarycare.co.uk/cpd-training-events/hr-brief-bites-4-managing-underperforming-staff-from-informal-steps-to-dismissal-2/2026-06-24
LOCATION:Zoom Online Platform
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T130000
DTEND;TZID=Europe/London:20260624T153000
DTSTAMP:20260611T191708
CREATED:20260423T132443Z
LAST-MODIFIED:20260423T133419Z
UID:10001593-1782306000-1782315000@glosprimarycare.co.uk
SUMMARY:Managing Challenging Conversations
DESCRIPTION:Managing Challenging Conversations gives staff a practical\, realistic understanding of what drives conflict and why difficult behaviours can arise in a pressured healthcare environment. We explore the CHIMP model\, emotional triggers and the patterns that tend to escalate situations. Using simple\, structured tools\, participants learn how to communicate clearly\, maintain professionalism and support patients through challenging moments without absorbing all the emotion themselves. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/managing-challenging-conversations/2026-06-24
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/04/Development-Pathway-Logo_pngV1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T190000
DTEND;TZID=Europe/London:20260624T210000
DTSTAMP:20260611T191708
CREATED:20260226T145035Z
LAST-MODIFIED:20260226T145035Z
UID:10001501-1782327600-1782334800@glosprimarycare.co.uk
SUMMARY:CPPE: Emergency contraception
DESCRIPTION:The aim of this programme is to enable pharmacy professionals to acquire the knowledge\, develop the skills and demonstrate the behaviours needed to provide high-quality emergency contraception services as part of their pharmacy practice. It is an opportunity to hear from an expert in contraception and sexual health\, to reflect on your current practice and share with your colleagues.
URL:https://glosprimarycare.co.uk/cpd-training-events/cppe-emergency-contraception/2026-06-24
CATEGORIES:Pharmacists,Pharmacy Technicians
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260630T110000
DTEND;TZID=Europe/London:20260630T120000
DTSTAMP:20260611T191708
CREATED:20260602T120647Z
LAST-MODIFIED:20260603T110631Z
UID:10001655-1782817200-1782820800@glosprimarycare.co.uk
SUMMARY:'COMMUNITY HEALTH AND WELLBEING WORKER LEVEL 3 APPRENTICESHIP' INFORMATION WEBINAR
DESCRIPTION:One Gloucestershire and City of Bristol College are running a 14-month programme for you to achieve a Level 3 apprenticeship\, enhance your job skills and competencies\, and work towards a nationally recognised qualification – this is FREE for you and your employer. If you need functional skills (Maths and English training)\, this is included. The apprenticeship starts in September 2026. \nThe Level 3 Community Health and Wellbeing Worker apprenticeship is a fantastic opportunity to grow your or your teams’ skills\, to gain a nationally recognised qualification and make an even bigger impact in role. Designed for people working in community and primary care settings\, it can support you or your team members\, to build the confidence and expertise to support patients more holistically\, tackle the wider causes of poor health\, and connect people to the right local services\, supporting optimised outcomes. \nFor GP practices\, it strengthens the workforce\, enhances personalised care\, supports prevention\, and helps reduce pressure on busy clinical teams by ensuring patients get the right support at the right time. For patients\, it means better connections\, more tailored support\, and improved wellbeing. For individuals in care coordination\, social prescribing\, personalised care and wider health and wellbeing careers/roles\, it offers immediate benefits and opens the door to future progression for those interested in developing into these careers. \nWant to find out more…. \nJoin us at one of our information webinars where you will: \n\nHear from the course tutors\nUnderstand the programme content\nUnderstand your employer and learner commitment\nHow to apply and use apprenticeship funding\nHave an opportunity to ask questions\n\nWebinar dates: \n4th June  (Thursday) 11-12 pm \n30th June (Tuesday) 11-12 pm \n8th of July (Wednesday) 11-12 pm \nTo find out more about the apprenticeship and to sign up to the information webinars\, please find poster here. \n 
URL:https://glosprimarycare.co.uk/cpd-training-events/community-health-and-wellbeing-worker-level-3-apprenticeship-information-webinar/2026-06-30
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2025/09/image-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260630T190000
DTEND;TZID=Europe/London:20260630T210000
DTSTAMP:20260611T191708
CREATED:20260226T145035Z
LAST-MODIFIED:20260226T145035Z
UID:10001502-1782846000-1782853200@glosprimarycare.co.uk
SUMMARY:CPPE: Emergency contraception
DESCRIPTION:The aim of this programme is to enable pharmacy professionals to acquire the knowledge\, develop the skills and demonstrate the behaviours needed to provide high-quality emergency contraception services as part of their pharmacy practice. It is an opportunity to hear from an expert in contraception and sexual health\, to reflect on your current practice and share with your colleagues.
URL:https://glosprimarycare.co.uk/cpd-training-events/cppe-emergency-contraception/2026-06-30
CATEGORIES:Pharmacists,Pharmacy Technicians
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T084500
DTEND;TZID=Europe/London:20260701T161500
DTSTAMP:20260611T191708
CREATED:20251223T175508Z
LAST-MODIFIED:20251223T175508Z
UID:10001435-1782895500-1782922500@glosprimarycare.co.uk
SUMMARY:Doppler Practical Training  - The Vale
DESCRIPTION:To Book your Practical training please contact the below email stating the dates you wish to attend\nLearning@ghc.nhs.uk \nFor more information call 0300 4218104  \n**Please note you must have completed the relevant e-learning prior to attending practical sessions and you will be asked for proof of this on the day***
URL:https://glosprimarycare.co.uk/cpd-training-events/doppler-practical-training-the-vale-3
CATEGORIES:Nurses,Nursing Associates,Prescribing Nurses,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2025/12/wound-scaled-etN0pP.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T093000
DTEND;TZID=Europe/London:20260701T130000
DTSTAMP:20260611T191708
CREATED:20240722T094031Z
LAST-MODIFIED:20260226T084032Z
UID:10001522-1782898200-1782910800@glosprimarycare.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://glosprimarycare.co.uk/cpd-training-events/patients-behaving-badly-how-to-manage-them-effectively/2026-07-01
LOCATION:Zoom Online Platform
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T093000
DTEND;TZID=Europe/London:20260701T163000
DTSTAMP:20260611T191708
CREATED:20260526T101824Z
LAST-MODIFIED:20260526T101824Z
UID:10001606-1782898200-1782923400@glosprimarycare.co.uk
SUMMARY:Summarising Medical Records
DESCRIPTION:➡️Information\nData quality is essential for continuity of care and improves the usability of the medical record. It also facilitates the Quality & Outcomes\nFramework with comprehensive disease registers. \nSummarising requires intense concentration and attention to detail. It is imperative that summarisers recognize the importance of the facts they are deriving from medical records and understand the choice of codes. \nAims and Objectives\nBy the end of this course candidates will have gained the necessary knowledge\, skills and\, having completed practical assessment and\ncompetencies at their workplace (working from their Practice Protocol)\, will be able to carry out their role safely and effectively. \nLearning Outcomes\nCandidates will have gained an understanding of:\n• The purpose and significance of summarising medical records\n• Systematic summarising of medical records\n• The impact of the Quality and Outcomes Framework \nAgenda\n• What is a records summary?\n• Systematic summarising of medical records [with sample medical notes]\n• Quality & Outcomes Framework – clinical targets/ coding\n• Classification of problems\n• GP2GP – overview\n• SNOMED CT – overview\n• Relevant terminology and linked medication – some examples\n• Data Protection and Confidentiality\n• Summarising Medical Records Policy – what it should include\n• Systems to support staff .e.g. Training Schedule/Mentor/QA/Action plan \nThis workshop is suitable for: Non-clinical staff \n💷Fees \nMembers £100 \nNon membes £145
URL:https://glosprimarycare.co.uk/cpd-training-events/summarising-medical-records
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Administrators
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/05/summarising-notes-heading.docx-1.png
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T130000
DTEND;TZID=Europe/London:20260701T160000
DTSTAMP:20260611T191708
CREATED:20260519T110048Z
LAST-MODIFIED:20260519T110048Z
UID:10001637-1782910800-1782921600@glosprimarycare.co.uk
SUMMARY:When Conflict Meets Leadership
DESCRIPTION:Please see details for a fully funded ‘When Conflict meets Leadership’ online training session on Wednesday 1st July 1-4pm. Whether you are a GP Partner\, Clinical Leader\, Practice Manager\, or PCN Manager\, you navigate clinical care\, operations\, and lead teams (often all at once)\, this session gives you the tools to handle conflict effectively when it arises. \nThe session will be run by ‘The Training Network’ and is funded by Gloucestershire Primary Care Training Hub. \nPlaces are limited so\, for more information and to book\, please click on the link below: \nExpression of Interest – Conflict Management Training – 1st July 2026 – Gloucestershire Primary Care Workforce Centre \nFor any questions\, please contact Gloucestershire Primary Care Training Hub via glicb.pcwc@nhs.net
URL:https://glosprimarycare.co.uk/cpd-training-events/when-conflict-meets-leadership
LOCATION:Webinar\, TBC
CATEGORIES:Business Managers,Clinical Director,GP Partners,GPs,Practice Managers
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2024/12/Conflict.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260702T133000
DTEND;TZID=Europe/London:20260702T170000
DTSTAMP:20260611T191708
CREATED:20260526T101733Z
LAST-MODIFIED:20260526T101733Z
UID:10001607-1782999000-1783011600@glosprimarycare.co.uk
SUMMARY:Telephone Triage for Care Navigators
DESCRIPTION:➡️Introduction \nAmidst ongoing changes within the healthcare sector\, delivering a service that not only meets but exceeds patient expectations has never been more essential. Your ability to effectively signpost and communicate with patients is crucial to their experience. This workshop is designed to equip you with the skills and confidence needed to consistently provide exceptional service within your Practice\, regardless of the evolving landscape. \nAim:\nTo enhance your customer service delivery for all your patients\nOutcomes:\nBy the end of this session participants will have:\n• Identified what excellence looks like for your practice\n• Reflected on patient expectations and identified strategies to foster a culture of continual improvement within your Practice\n• Increased your confidence and sensitivity when assessing patients’ needs and developed an excellence mindset\n• Appreciated the significance of active listening and effective questioning techniques as foundational skills for delivering an excellent service\n• Analysed real-life scenarios and developed strategies for handling them with greater assurance in the future\n• Recognised your contribution to enhancing the overall patient journey\n• Explored your responsibilities as a proactive member of a high-performing team\n• Created a tailored\, action plan to implement in your daily work and considered your next steps \nIn order to ensure everyone experiences the optimum learning environment\, we require candidates \nto join with a working microphone and camera. If the computer does not have a microphone\, or \nheadset\, candidates can join on their phones also (just turn off the audio on the computer to avoid \nfeedback). \nThis workshop is suitable for: Care Navigators and Reception Staff \n💷Fees \nMembers £65 \nNon members £110
URL:https://glosprimarycare.co.uk/cpd-training-events/telephone-triage-for-care-navigators
LOCATION:Zoom Online Platform
CATEGORIES:Care Coordinators,Receptionists
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/05/Triage.png
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260707T093000
DTEND;TZID=Europe/London:20260707T123000
DTSTAMP:20260611T191708
CREATED:20260520T115157Z
LAST-MODIFIED:20260520T115157Z
UID:10001638-1783416600-1783427400@glosprimarycare.co.uk
SUMMARY:New to Primary Care Induction
DESCRIPTION:Are you new to Primary Care or do you know a colleague who is? The Primary Care Training Hub run regular online induction sessions to support people starting work in Primary Care\, across all roles. \nThe induction session will include: \n\nAn overview of the structure of General Practice/Primary Care (how do GP surgeries work\, what is a PCN and an ICB)\nHow the Training Hub can support you\nAn overview of Primary Care\nThe role of General Practice\, PCNs and roles\nTraining\, education\, and supervision\nThe aims of the NHS 10-year plan\nHealth Inequalities\nEquality\, Diversity and Inclusion\nHealth and Wellbeing\nPersonalised Care\nApprenticeships\nPharmacy First\n\nThe next induction has been scheduled for Tuesday 7th July 2026\, 09:30-12:30\, via MS Teams. To book\, please click here. For any queries\, please contact glicb.pcwc@nhs.net.
URL:https://glosprimarycare.co.uk/cpd-training-events/new-to-primary-care-induction
LOCATION:Webinar\, TBC
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/jpeg:https://glosprimarycare.co.uk/wp-content/uploads/2022/05/Questions-2-x-375.jpg
ORGANIZER;CN="Gloucestershire Primary Care Training Hub":MAILTO:glicb.pcwc@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260707T093000
DTEND;TZID=Europe/London:20260707T163000
DTSTAMP:20260611T191708
CREATED:20260526T101358Z
LAST-MODIFIED:20260526T101358Z
UID:10001609-1783416600-1783441800@glosprimarycare.co.uk
SUMMARY:Health and Safety Management Training
DESCRIPTION:➡️Introduction\nA strong culture of safety within the workplace is fundamental for both individual well being and organisational success. This training session will provide you with the essential tools to recognise workplace risks\, respond appropriately to safety challenges\, and actively contribute to a safer environment for all. The information delivered in this course is designed to deepen your understanding of health and safety principles\, preparing you to act as a proactive champion of safety within your practice. \nAims and Objectives\n• Develop a clear and thorough understanding of legal and practical health and safety responsibilities that apply to your role and workplace setting.\n• Learn effective methods for identifying a wide range of workplace hazards\, including physical\, chemical\, biological\, and psychosocial risks.\n• Gain practical insight into conducting and reviewing risk assessments\, including how to interpret findings\, take appropriate action\, and ensure regular annual audits are completed to maintain compliance and best practice.\n• Build the interpersonal skills necessary to challenge and address unsafe behaviours or practices respectfully and constructively\, fostering open communication about safety concerns.\n• Master procedures for accurately reporting accidents\, near-misses\, and incidents\, including understanding documentation requirements and follow-up steps.\n• Explore the permit to work process\, including the conditions under which permits are required and the steps involved in requesting\, approving\, and monitoring permit-based activities.\n• Acquire the foundational skills to establish\, nurture\, and sustain a culture focused on safety and shared responsibility within your team or department. \nThis workshop is suitable for: Practice Managers\, Lead GP for premises and H&S\, anyone tasked with overseeing H&S in their organisation. \n💷Fees \nMembers £105 \nNon members £150
URL:https://glosprimarycare.co.uk/cpd-training-events/health-and-safety-management-training
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Practice Managers
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/05/Health-and-Safety-2.png
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260707T100000
DTEND;TZID=Europe/London:20260707T130000
DTSTAMP:20260611T191708
CREATED:20250514T083239Z
LAST-MODIFIED:20260226T084634Z
UID:10001533-1783418400-1783429200@glosprimarycare.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:The aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://glosprimarycare.co.uk/cpd-training-events/managing-challenging-staffing-situations-5/2026-07-07
LOCATION:Zoom Online Platform
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260707T130000
DTEND;TZID=Europe/London:20260707T153000
DTSTAMP:20260611T191708
CREATED:20260423T132037Z
LAST-MODIFIED:20260423T133244Z
UID:10001591-1783429200-1783438200@glosprimarycare.co.uk
SUMMARY:Mindset Matters
DESCRIPTION:Developing mindset strategies and new habits that enhance patients’ experiences by increasing confidence and staying calm under pressure. We introduce practical tools to help staff pause\, choose their response and reflect on what works. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/mindset-matters/2026-07-07
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/04/Development-Pathway-Logo_pngV1.png
ORGANIZER;CN="Gloucestershire Primary Care Training Hub":MAILTO:glicb.pcwc@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260708T093000
DTEND;TZID=Europe/London:20260708T123000
DTSTAMP:20260611T191708
CREATED:20260526T101502Z
LAST-MODIFIED:20260526T101502Z
UID:10001610-1783503000-1783513800@glosprimarycare.co.uk
SUMMARY:Clinical Coding – The Basics – SNOMED CT Coding
DESCRIPTION:➡️Introduction: \nLearn how to master your surgery’s coding in order to maximise accuracy\, efficiency and profitability. It is intended for staff seeking to increase their understanding of clinical coding and is suitable both for those with experience and for individuals new to coding. \nAims & Objectives: \nAccurate coding is considered essential for effective patient care. The course aims to provide delegates with an understanding of SNOMED CT\, demonstrate how coding cansupport QAIF/QOF objectives and patient safety\, outline processes to ensure coding accuracy\, and offer guidance on searching for codes. \n• Understanding the need for SNOMED CT coding\n• Successfully navigate the browser to locate correct codes\n• Improve data quality\n• Understand the consequences of both accurate and inaccurate coding and understand common coding misconceptions\n• Using templates to record all relevant information\n• Operating an electronic recall system\n• Managing the change from Read to SNOMED CT \nLearning Outcomes: \nBy the end of this session candidates should be able to:\n• Add all the correct codes necessary\, whilst avoiding duplications\n• Successfully navigate templates\n• Reduce coding errors\n• Speed up working practices through greater efficiency\n• Allow the ICS/LHB to extract reports without impacting the practice\n• Maximise practice efficiency and profitability\n• Improve patient safety \nThis interactive session will include group discussion of scenarios and sharing experiences. Please bring along your questions. \nWe suggest our Summarising Medical Records and Understanding Medical Terminology courses\, which complement the SNOMED CT Coding workshop. \nThis workshop is suitable for: All Staff in General Practice \n💷Fees \nMembers £65 \nNon members £110
URL:https://glosprimarycare.co.uk/cpd-training-events/clinical-coding-the-basics-snomed-ct-coding
LOCATION:Microsoft Teams Platform\, United Kingdom
CATEGORIES:Administrators,Business Managers,Care Coordinators,GP Assistant,Health Care Assistants,Practice Managers
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/05/Clinical-Coding-The-Basics-Snomed-CT-Coding.png
ORGANIZER;CN="Network for Practices Ltd":MAILTO:bookings@networkforpractices.co.uk
END:VEVENT
END:VCALENDAR