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SUMMARY:Managing Challenging Conversations
DESCRIPTION:Managing Challenging Conversations gives staff a practical\, realistic understanding of what drives conflict and why difficult behaviours can arise in a pressured healthcare environment. We explore the CHIMP model\, emotional triggers and the patterns that tend to escalate situations. Using simple\, structured tools\, participants learn how to communicate clearly\, maintain professionalism and support patients through challenging moments without absorbing all the emotion themselves. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/managing-challenging-conversations/2026-05-14
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
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DTSTART;TZID=Europe/London:20260624T130000
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UID:10001593-1782306000-1782315000@glosprimarycare.co.uk
SUMMARY:Managing Challenging Conversations
DESCRIPTION:Managing Challenging Conversations gives staff a practical\, realistic understanding of what drives conflict and why difficult behaviours can arise in a pressured healthcare environment. We explore the CHIMP model\, emotional triggers and the patterns that tend to escalate situations. Using simple\, structured tools\, participants learn how to communicate clearly\, maintain professionalism and support patients through challenging moments without absorbing all the emotion themselves. \nFree Workshop Fully Funded By Gloucestershire Primary Care Training Hub
URL:https://glosprimarycare.co.uk/cpd-training-events/managing-challenging-conversations/2026-06-24
CATEGORIES:ACP's,Administrators,Advanced Practitioners,AHPs,Business Managers,Caldicott Guardian,Care Coordinators,Clinical Director,Dietitian,Digital and Transformation Lead,FCP's,GP Assistant,GP Partners,GP Partners,GP Trainees,GPs,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Musculoskeletal (MSK) First Contact Practitioners (Physiotherapists),Non-Medical Prescriber,Nurses,Nursing Associates,Occupational Therapists,Paramedics,PCN Education Lead,Pharmacists,Pharmacy Technicians,Physicians Associates,Podiatrists,Practice Managers,Prescribing Nurses,Receptionists,Social Prescribing Link Workers,Student Nursing Associates (SNA) (TNA - Student Nursing Associate (SNA) (TNA - Trainee Nursing Associate))
ATTACH;FMTTYPE=image/png:https://glosprimarycare.co.uk/wp-content/uploads/2026/04/Development-Pathway-Logo_pngV1.png
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