Frustrated by underperforming team members and unsure how to turn it around effectively? In this workshop, we address the crucial skill of effectively handling underperformance in the workplace. This concise ...
Aim Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations ...
The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone answering ...
Aim This workshop will empower you with a solid understanding and practical application of three fundamental aspects of leadership: personal, team, and task leadership. Through interactive sessions, you will learn ...
The aim of this workshop is to equip managers with the knowledge, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. ...
Aim The dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. The aims of this ...
This programme is aimed to develop your skills and confidence in supporting people to optimise their adherence to medicines in asthma. You will consider: how to identify non-adherence the different ...
The aim of this focal point is to develop your skills and confidence in using a person-centred approach to help manage the risks associated with valproate. For details of which ...
This workshop is suitable for: Nurses & GPs. Overview: As professionals you frequently work with people in their moments of greatest need, witness health and social inequalities which have ...
