Do you know how to recognize and appropriately respond to signs of mental health struggles in your team, balancing empathy with professional obligations?” One in four people in the UK ...

Want to accurately calculate annual leave for different types of staff, including part-time and casual workers? In this workshop we delve into the intricacies of managing annual leave within the ...

Looking to manage probation periods more effectively? As a line manager, you play a key role in the success of a new employee’s probationary period. This workshop is designed to ...

Aim: Ever replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult ...

Aim Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations ...

Aim This workshop will empower you with a solid understanding and practical application of three fundamental aspects of leadership: personal, team, and task leadership. Through interactive sessions, you will learn ...

Aim All managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers ...

Frustrated by underperforming team members and unsure how to turn it around effectively? In this workshop, we address the crucial skill of effectively handling underperformance in the workplace. This concise ...

The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone answering ...