Developing mindset strategies and new habits that enhance patients’ experiences by increasing confidence and staying calm under pressure. We introduce practical tools to help staff pause, choose their response and reflect on what works. ...
Developing mindset strategies and new habits that enhance patients’ experiences by increasing confidence and staying calm under pressure. We introduce practical tools to help staff pause, choose their response and reflect on what works. ...
When: Thursday 10th September, 13:00-15:30 (Registration will open from 12:30) Where: The Whitefield Room, Upstairs at The Pavilion, Hatherley Lane, Cheltenham GL51 6PN About the workshop: Gives practical, realistic understanding ...