Practice Managers

Resources for Practice Managers

As a Practice Manager we understand you have a vast range of interests and responsibilities, which will vary from Practice to Practice. We aim to provide some useful resources on this page, and we hope to develop it further with your feedback.

Practice Manager Development

As part of the General Practice Forward View funding, funding has been made available broadly for Practice Manager development for both CCGs and LMCs, which sits alongside some other local and national schemes.  There are also a number of other existing Practice Manager support schemes in county offering different levels of support to the county’s practice manager colleagues – including the Practice Manager mentoring scheme.

Practice Managers Training 

The Gloucestershire Primary Care Training Hub is excited to announce that there is a new training offer available for Practice Managers provided by the Practice Managers Association (PMA). Up to 30 people can attend each workshop; the courses will be run virtually via GoTo Webinar. for full details of the programme and to register please click here

Diploma in Advanced Primary Care Management

National Association of Primary Care (NAPC) is delivering a one-year Diploma in Advanced Primary Care Management to develop the skills and competencies for managing primary care at scale within the NHS.


A comprehensive diploma for people who are managing primary care and are becoming responsible for creating and running primary care provision at scale including – NAPC’s primary care home and other primary care networks. The curriculum will incorporate the learning and experience of the primary care home and new care models programmes.

What you can expect

Full prospectus for the
Diploma in Advanced Primary Care Management
  • A practical, online, service development and business management diploma
  • Learn from current primary care at scale developments
  • Qualifications – equivalent to 60 credits (20 per module) at postgraduate level 7. On completion of the diploma, students may apply to study for HFMA’s Higher Diploma which provides a pathway to a full MBA awarded by BPP University.  A postgraduate certificate providing 60 credits in the Credit Accumulation Transfer Scheme (CATs) is planned
  • Network learning
  • Diploma alumni to continue sharing learning and best practice

Starting the programme – Application

Click Here>  to apply online.

Further information/expression of interest

To express an interest or find out more, please email the NAPC team at:

Peer appraisal and review

LMC have trained 6 peer appraisers to support practice managers across the county.  The scheme is currently under review and is due to be part of a comprehensive package for practice management training and development during 2019/20. 

Online development training from NHS England

The following courses are now available through the Practice Index eLearning HUB.

  • Leadership styles and approaches
  • Managing yourself
  • Managing others
  • Having difficult conversations

To go direct to the HUB. Click Here >

NHS England Coaching

Practice Managers are being offered coaching and mentoring sessions as part of a programme directly from NHS England.  This is very likely to be extended to Primary Care Networks in 19/20.

Annual Practice Manager Event

An annual PM event is held by CCG to support networking, sharing and education. Details will be advertised on the training calendar.

Allied Health Professions (AHP)

The AHP resource pages contain guides, case studies, & national & local information, showcasing the different professionals, (such as Pharmacists and Paramedics); who can make up a multidisciplinary team within general practice, to help you deliver high quality services to patients and potentially take pressure off GP’s.

(You can find these under the main menu at the top of the page)

You can also consider looking at the Apprenticeship route as an alternative to the traditional career routes, (see below).


Apprenticeships offer an exciting opportunity to help employers recruit and develop new staff and support the development and progression of existing staff.

Since the introduction of the new Apprenticeship Levy in April 2017, apprenticeships have been undergoing an overhaul and we are now seeing qualifications such as the Registered Nurse Degree being converted into apprenticeships. Smaller employers (those who pay less than £3 million per annum in staff salaries) will be able to use Government funding to fund up to 90% of the costs of these apprenticeships and larger employers will be able to use their Apprenticeship Levy funds.

Find out more about apprenticeships in Primary Care on the HEE website Click here >

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