Practice Managers

Resources for Practice Managers

As a Practice Manager we understand you have a vast range of interests and responsibilities, which will vary from Practice to Practice. We aim to provide some useful resources on this page, and we hope to develop it further with your feedback.

Practice Manager Development

As part of the General Practice Forward View funding, funding has been made available broadly for Practice Manager development for both ICBs and LMCs, which sits alongside some other local and national schemes.  There are also a number of other existing Practice Manager support schemes in county offering different levels of support to the county’s practice manager colleagues – including the Practice Manager mentoring scheme.


Practice Managers Training 

The ICB, Primary Care and Training Hub offer a wealth of training for Practice Managers,


Peer appraisal and review

LMC have trained 6 peer appraisers to support practice managers across the county.  The scheme is currently under review and is due to be part of a comprehensive package for practice management training and development during 2019/20. 


Diploma in Advanced Primary Care Management

https://www.hfma.org.uk/education-items/diploma-advanced-primary-care-management


Online development training from NHS England

The following courses are now available through the Practice Index eLearning HUB.

  • Leadership styles and approaches
  • Managing yourself
  • Managing others
  • Having difficult conversations

To go direct to the HUB. Click Here >


Annual Practice Manager Event

An annual PM event is held by ICB to support networking, sharing and education. Details will be advertised on the training calendar.


Allied Health Professions (AHP)

The AHP resource pages contain guides, case studies, & national & local information, showcasing the different professionals, (such as Pharmacists and Paramedics); who can make up a multidisciplinary team within general practice, to help you deliver high quality services to patients and potentially take pressure off GP’s.

(You can find these under the main menu at the top of the page)

You can also consider looking at the Apprenticeship route as an alternative to the traditional career routes, (see below).


Apprenticeships

Apprenticeships offer an exciting opportunity to help employers recruit and develop new staff and support the development and progression of existing staff.

Since the introduction of the new Apprenticeship Levy in April 2017, apprenticeships have been undergoing an overhaul and we are now seeing qualifications such as the Registered Nurse Degree being converted into apprenticeships. Smaller employers (those who pay less than £3 million per annum in staff salaries) will be able to use Government funding to fund up to 90% of the costs of these apprenticeships and larger employers will be able to use their Apprenticeship Levy funds.

Find out more about apprenticeships in Primary Care on the WT&E website Click here >

Leadership and Management Apprenticeships:

  • Level 5 – Operations/Departmental Manager  
  • Level 6 – Chartered Manager Degree Apprenticeship
  • Level 7 – Senior Leader Apprenticeship


Registration bodies that provide both membership and training pathways


Additional Resources and Best Practice Guidance

The Practice Managers’ Association offers workshops, apprenticeship standards, diplomas and e-learning. https://practicemanagersuk.org/

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