We are delighted to be able to introduce an online session designed for GP partners on the challenging topic of conflict management. As GP partners, you sit at the intersection of clinical care, business leadership, and team coordination. The ability to manage conflict effectively is not just a helpful skill—it is essential to ensuring the smooth running of your practice, maintaining professional relationships, and delivering high-quality patient care.
The session will focus on three key areas where conflict can arise:
- Patient Management – We will explore techniques for handling difficult patient interactions, setting boundaries while remaining compassionate, and de-escalating emotionally charged situations.
- Staff Management – We will explore strategies for navigating conflict within your teams, addressing issues such as performance concerns, communication breakdowns, and maintaining morale in a high-pressure environment.
- Partner Relations – We will also cover approaches to managing disagreements between partners—whether about clinical priorities, financial decisions, or leadership roles—with a focus on creating open communication, mutual respect, and collaborative problem-solving.
Throughout the session, we will combine practical frameworks with real-world examples and encourage you to reflect on your own experiences. Our goal is not only to help you manage conflict more effectively but also to strengthen your leadership, reduce stress, and support a more cohesive and resilient practice.
We look forward to welcoming you!