If a patient gets angry with you today – what will you do to keep yourself & your team safe?
Date: Tuesday 16th September 2025 12:00 – 13:00pm
Cost: FREE, Funded by Glos Primary Care Training Hub
Duration: 1hr
Audience: All General Practice employees in Gloucestershire (including PCN colleagues)
Booking Deadline: Friday 12 September 2025
Description:
Professional Partner Resolve 365 provide training for health care professionals to appropriately deal with agitated, upset and potentially challenging patient behaviour.
Being able to defuse unpredictable behaviour will empower staff to go about their duties in a positive, sensitive & confident manner.
Benefits:
o Enables staff to manage risk more effectively
o Allows staff to scale an appropriate response
o Safer environment for staff and patients
Registration: Click here to complete registration form by midnight Friday 12 September 2025
More info: mark.thompson7@nhs.net