Zoom Online Platform

Managing Challenging Staffing Situations

Zoom Online Platform

➡️ Aim: The aim of this workshop is to equip managers with the knowledge, skills and strategies to effectively manage some of the more common challenging staffing situations that line ...

£65 – £110
Event Series Managing for the First Time

Managing for the First Time

Zoom Online Platform

Aim This two–day (or four half-day) workshop is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice, explores the transition into a management role, addresses ...

£195

Assertive Communication

Zoom Online Platform

➡️Assertive communication is a skill that supports frontline staff to communicate with clarity and confidence and be able to propose and explore win/win outcomes with difficult conversations Aim • To ...

£60 – £105

Telephone Skills – Moving from Good to Excellent

Zoom Online Platform

➡️Have you ever wished you could adopt the appropriate tone and words quickly and professionally whilst on the telephone? This workshop is designed to help build on existing skills. Aim ...

£60 – £105
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